Shipping Policy

We primarily ship with UPS to our Canadian and American customers for all online orders. 

Although Box A & Box B containing the Nutritower are processed at the same time, it is not uncommon for them to be delivered separately due to the logistical realities of our shipping partners. 

Please allow for up to 5 business days to process your order.

The carrier’s tracking number will be provided by us as soon as your unit is sent on its way.  

for any additional question regarding shipping, please contact us at


Return Policy:

We are happy to offer our customers a no-questions-asked 30-day return policy on all orders of the Nutritower indoor gardening system, subject to shipping charges for the return of merchandise.


If you would like to inquire about a return or refund, please contact us at or call us at 1-800-721-8419 and it will be our pleasure to assist you.